Departure / dirty
The room enters a clear work queue organised by block or floor.
Hotel Operations · Housekeeping
The real status of every room, visible the moment it changes.
Not a generic room-status board. A mobile-first application configured around the hotel's room structure, blocks and roles, providing one shared readiness view without calls, lists or conflicting versions of the same information.
Live room board
One operational truth for Housekeeping and Front Office.
Updates are made from a phone or tablet on the floors and appear immediately at Reception. No one needs to call to ask whether a room is ready.
201Clean · 10:42
202Clean · 10:38
203Inspection
204Dirty
205Clean · 10:51
206Dirty
207Clean · 09:58
208Attention
209Dirty
210Clean · 11:04
211Clean · 10:27
212Dirty
Clean / readyDirty / pendingInspection / attention
Daily operational control
The day is organised around arrivals and real outstanding work.
Room status is not simply a colour. It is a coordination tool between the floors, supervisors and Reception.
Prioritisation
The supervisor sees which rooms are under early pressure because of arrivals or operational needs.
Mobile update
Status changes happen at the point of work without returning to an office.
Inspection / attention
Anything requiring inspection or further action is not lost inside a simple dirty/clean workflow.
Reception readiness
Front Office knows which rooms can actually be assigned.
Value by role
Each team sees the right information without responsibilities becoming confused.
The user experience is designed differently for floor staff, supervisors, Reception and management.
Fast mobile updates.
Sees the rooms in the assigned block and changes status with minimal steps.
Supervision, priorities and attention states.
Monitors progress, outstanding work and which rooms require inspection or another action.
A real readiness view.
Reception sees live readiness while management tracks timing and arrival pressure.
01
Mobile-first updates
Designed for real use on the floors, not as a miniature desktop application.
02
Reception live view
A clear grid with statuses, timestamps and protection against incorrect changes.
03
Blocks & room groups
Organisation by building, block, floor or property for fast navigation.
04
Operational timestamps
Clean-status timestamp and history that support arrival coordination.
05
Attention workflow
A separate status for inspection or another requirement before the room is considered ready.
06
Independent activation
The module is sold and activated independently, without requiring the Helios Guest App.
Management view
Management needs to know when operations are under pressure.
KPIs help identify delays, recurring attention states and the points where arrivals put pressure on the cleaning workflow.
- Percentage of rooms ready before the check-in window
- Average time from dirty to clean
- Rooms in inspection or attention
- Progress by block, floor or property
- Comparison of high- and low-pressure days
Rooms readyHow many rooms are genuinely available before arrivals.
Cleaning durationHow long the transition from dirty to clean takes.
Attention loadWhich rooms are waiting for inspection or further action.
Arrival pressureWhere operational pressure builds during the day.
Optional connections
Housekeeping operates independently and connects only when there is a genuine need.
With a PMS connector it can receive arrivals, departures and room context. Only relevant housekeeping requests may later be transferred from Helios.
PMSArrivals · Departures · Rooms
→
HousekeepingDirty · Clean · Attention
→
ReceptionLive readiness view
↔
Helios APISelected room requests
Clear boundary: The module is exclusively a staff back-office tool. Customer QR codes are not used. Any future QR workflow would concern staff only and only if specifically requested.
Housekeeping Operations
See how the operational view changes on a day with many arrivals.
The presentation can be configured around your own room structure, blocks and roles.