Not a generic template with a different logo. Helios connects guest services, communication, revenue and hotel operations in one platform configured around each hotel's real needs, workflows and identity.
You do not need to activate everything at once. Each solution is presented, priced and implemented with its own defined scope.
Digital services, registration, My Stay, room service, spa, events, requests, feedback and targeted communication.
Centralised issue reporting, assignment and tracking with history, priorities and management KPIs.
Live room status for housekeeping, supervisors and reception, with timestamps and a clear view of arrival readiness.
Guests are served through their phones, teams work through organised workflows and management sees what is happening. Hotel Operations modules remain independent, so each hotel buys only what it genuinely needs.
A mobile-first environment for services, orders, requests, stay information, reservations and feedback.
Live workflows, department routing, statuses, permissions, notifications, catalogue management and operational history.
Service demand, guest sentiment, NPS, commercial interest and reporting by property or across the group.
The market has many isolated tools, broad promises and impressive demos. The hard part is delivering a solution that adapts in depth, connects real operations and continues in production to do what it demonstrated before the sale.
Guest experience, requests, orders, communication, feedback, Maintenance and Housekeeping are organised with real users, permissions, statuses, notifications, history and management visibility.
Helios is not measured against just another hotel app. It is measured against the collection of fragmented tools it can replace.Visual identity, content, languages, modules, catalogues and the experience are configured for each hotel or property.
The admin, workflows, permissions, reports and everyday actions are part of the solution—not future promises.
Everything agreed is documented in a defined scope, tested in real scenarios and delivered through a controlled rollout.
The presentation goes beyond features. It shows how each role's daily work changes and which outcomes can be measured.
Service demand, open requests, room readiness, delays and guest sentiment in one organised view.
Every task has a status, owner, timing and history. Teams know what comes first and what remains open.
Room service, spa, events and special occasions connect with targeted communication and measurable response.
Through a branded public URL, QR code or stay access, guests open the app without an app-store installation and find everything they need during their stay.
The registration form organises stay details, companions and special occasions. My Stay gives guests a clear view of active services and their requests.
Guests browse menus, prices, options and extras, build a cart and place an order. The team manages the workflow, availability and statuses live.
From simple room needs to birthday cakes, flowers, balloons and honeymoon experiences, Helios organises submission, routing and progress.
Treatments, options and packages, a dedicated spa cart and request flow, with availability, therapists, cabins and smart scheduling.
Guests discover events, see the date, time, venue, price and availability, and complete a reservation without leaving the guest portal.
Dynamic questionnaires, conditional questions, scores and comments are organised into reports that help management identify trends and teams act early.
Push notifications, pop-ups, in-app messages and email can be combined with stay context, occasions and in-app behaviour.
The presentation is not a generic sales demo. We select the modules relevant to you and test them through real operating scenarios, roles and needs from your property.
The multitenant model separates tenant and property, giving management a group-wide view while each hotel retains its own brand, content, users, modules and operational settings.
Consolidated reporting and property-performance comparison.
Separate branding, homepage, access policy, catalogues and active services.
Superadmin, platform, hotel admin, reception, F&B and custom permissions.
Activate only the modules each property needs without losing the shared foundation.
GROUP CONTROL
Helios can connect to a PMS and work with separate Maintenance and Housekeeping applications. Connections are designed only after real requirements and available APIs have been assessed.
Cloud API or secure local connector, depending on PMS capabilities. Data synchronisation with clear mappings, logs and rules.
View the dedicated page →A separate back-office app for issues, priorities, assignments, history and reception–maintenance collaboration.
View the dedicated page →Mobile room updates, attention states, timestamps and a reception view, with optional PMS and Helios integration.
View the dedicated page →Implementation starts with a clear scope, is tested at a selected property and expands only when teams and data are ready.
We document the current workflow, users, delays and required integrations.
We configure the brand, property, modules, roles and content in a controlled pilot.
Role-based training, real-scenario testing and a gradual transition into daily operations.
We measure usage, timing, interest and conversions before expanding the scope to other properties.
Choose the area of the platform that matters to you. The presentation is organised around your role, property type and the problem you want to solve. Select directly from genuinely available dates and times.
30–45 minutes with a focused flow, not a generic product tour.
Real use cases for Guest App, Maintenance or Housekeeping.
Next steps with a pilot scope and clear integration boundaries.